This is not a big deal to create a sharing folder, but everything is in the hands of the administrator or admin. Who can create a shared mailbox in Office 365? However it is mainly used in large enterprises according to the load of work. or it is also a good way to share a confidential files. In other word, you can divide work according to the specialties team or category like support team, sales team, info, etc. The best effect of sharing mailboxes is that if you share the mailbox, then the team members can easily open read and reply of any email address. Why we create a shared mailbox in Exchange Online?
#HOW TO ADD SHARED MAILBOX OFFICE 365 HOW TO#
In this post, you will know that how to create shared mailbox in Office 365 and how to assign the files between the team member and collaborators. It is also known by many nicknames such as OWA/Exchange Online/O365. The Kernel Office 365 Backup and restore tool is specially designed to keep the backup of Office 365 mailboxes in PST format and also to restore Office 365 data from PST.Office 365 is a powerful application preferred by numbers of user and high level business. To keep the data of shared mailboxes safe and secure you should constantly back up its content so that it can be restored when there is a data loss situation. But it also increases the chances of data loss due to mishandling or negligence.Ī shared mailbox is convenient for the businesses to divide the heavy inflow of emails and assign multiple users with the task of receiving and sending messages on behalf of the organization. Shared mailbox follows a one-to-many and many-to-one communication model, and it accelerates the speed of business communication.
The sender may get emails repeatedly because of miscommunication among the users of the shared mailbox. When multiple people share an email-ID, then chances of miscommunication are very higher. But it also has some drawbacks which may create some problems if not handled properly – It divides a heavy workload into multiple smaller tasks and employees can easily answer these emails providing the information asked by the user.Ī shared mailbox provides great flexibility to the business communication.
When a shared mailbox is accessible to multiple users, then its incoming emails are also shared among multiple users. It is a direct way in which any customer can ask questions directly or gain some information about the business. A timely response to the customer is highly crucial for to maintain customer satisfaction.Ī shared mailbox becomes a single contact point for your customer to reach you. Why is shared mailboxes necessary for businesses?Ī shared mailbox has multiple benefits which directly enhances business communication –Īs multiple users can access a shared mailbox and reply to the sender, it helps the customer to get timely response. The newly created shared mailbox gets added to the Shared mailboxes group.You can see the shared mailbox members in the list.The wizard will display a message that shared mailbox members are successfully updated, and the changes will become live in up to 60 minutes.